Terms and Conditions

1. Hostel Cancellation/ amendments
Cancellation/ Amendment has to be made through corresponding email ID: info@babylongardeninn.com, otherwise no cancellation/ Amendment will be entertained. Cancellations/ Amendment will not be accepted via telephone.

  1. Customer must notify hostel if your plan change before 3 days check in.
  2. Any cancellation/ Amendment submitted after the cancellation due date, one night will be charged.

Date

Condition

Within 3 days prior to check-in

No cancellation fee

Within 24 hours prior to check-in

One night penalty charged


Refund:

The refund will be made through your credit card. Additionally, although Babylon Garden Inn & Bar will instruct the bank to handle the crediting process immediately upon notification of cancellation, it could take from 12-15 days for the actual crediting to take place, depending on your Bank’s practice.

 2. Tour Cancellation :

None cancellation – None refundable: If cancellation made by guest.
If the weather effected to the trip/s and need to cancel then you may get up to 100% even some part of the trip/s done.

Date

Condition

+ 3 business days before starting date

Refund will be made 100%

Within 2 days or No-show

No refund


  1. Check-in time is from 02:00 PM and check-out time is before 12:00 noon
  2. + Extension of late checkout time is subject to availability and will be charged as follows:
  3. - Check-out until 05:00 PM: 50% of room rate
  4. - Check-out after 05:00 PM: 100% of room rate
+ Early check in is subject to availability and will be charged as follows:
-  Early check in from 8:00 AM of arrival date: 50% room rate (without breakfast)
-  Early check in before 8:00 AM or for guaranteed early check-in, room will be reserved the night before and charged at 100% with or without buffet breakfast.

Payment:
- All the services are requested to pay before upon checking out.
- We accept: Cash in VND/ USD and credit card as well.

 Rates are inclusive of:

  1. Buffet breakfast (6.30 am to  9.30 am daily)
  2. Free to borrow a towel
    Free to use pool, movie room
  3. Free usage of ADSL and Wifi internet in-room.